We envision a more
connected future

We empower businesses to grow customer relationships through messaging
experiences. Our team explores new ideas and this inspires us to make
innovative messaging that solves business challenges. Together, we’re shaping
the future of customer communication, one meaningful connection at a time.

Our story
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Our Customers
Our customers seek meaningful connections with their audience, they are looking for a like-minded partner who makes it simple. Kudosity offers award-winning messaging solutions for over 35,000 businesses globally.
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Our Team
Our team explores new ideas and curiosity inspires us to make innovative messaging that solves business challenges. Grow your business with messaging that builds brand preference, drives engagement and increases revenue.
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Our Company
Our company is committed to listening to our customers and it is our mission to make business more human through conversation. With over 15 years of global messaging innovation and expertise, we've connected over 114 countries.

Join our team

Explore our open roles and discover a career at Kudosity.

How we deliver

Our team are directly guided by 5 key mindsets. They are in our DNA.
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Think with empathy
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Bring your secret sauce
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Break stuff until it works
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Simplify everything
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Ship it real good
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Kudosity Life

Flexible Working - We embrace diverse lifestyles and find unique ways to balance existing commitments. With inclusive managers who use an open-minded agile approach, our teams have the autonomy for flexible working, in the office or virtually.

Our Touch Points - We love to stay connected with our employees throughout the year. This includes company and team social events, team strategy days including hackathons and engineering health weeks, and cultural events and celebrations.

Wellbeing - We value our employees' wellbeing. Alongside our flexible working arrangements, we check in with our staff regularly, provide a confidential Employee Assistance Program (EAP) available 24/7 to support the well-being of our employees and their immediate family, and give free access to Workplace@Insight Timer.

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Developing your curiosity

Annual Talent Review Cycle - Our framework is aimed at providing structure and guidance to support your career development. We aspire to build a feedback-learning culture.

Learning Budget - A dedicated learning budget to promote the growth of our people.

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Kudos to you

ESOP - All employees are included in our Employee Share Option Program (ESOP) from the day they start, sharing the value created with the team that built it.

Business Referrals - Refer a business, and earn 10% of the gross profit during the first 3 months they top-up.

Employee Referral Bonus - We're curious to know who you know. If you successfully refer a candidate to join the Kudosity team, you will be rewarded with a referral bonus.

Recognition & Reward - We love to acknowledge and reward the great work of our team. Earn taco credits when your peers recognise you in our #general Slack channel. Redeem tacos for gift cards, classes, activities and subscriptions.


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Our Commercial team includes: Sales, Customer Success and Technical Support. The team collaboratively strives to achieve our ambitious aspirations for scaling our business.

Our goals are to:

  • Increase revenue growth: new customer acquisition, identifying new market segments and opportunities to significantly expand our customer base
  • Enhance existing customer engagement, building lasting relationships with our customers to help them gain maximum value from our products and services
  • Ensure customer satisfaction by providing timely support, resolving customer issues quickly and efficiently, reducing downtime and enhancing overall product reliability.
Technology & Engineering

Our Engineering team is currently transforming our well established communications platform into the next generation. We pride ourselves on solving complex problems through automation, advanced AI, bi-directional messaging and our APIs. We provide customers with elegant and intuitive solutions for direct communication through SMS and other messaging channels.

Our goals are to:

  • Transform and modernise our CPaaS messaging platform and scale beyond 10x.
  • Re-imagine our messaging integrations enabling our customers to scale conversations.
  • Optimise and automate campaign experience through combining our AI/ML technologies with our data and insights.
Product & Design

Solving customer problems that deliver business value is core to the success of the product and design team at Kudosity. The minimum to achieve this success requires us to be customer-obsessed, collaborate across the business, show leadership, and help drive the adoption and growth of our products.

Our goals are to:

  • Create an exceptional experience across the customer lifecycle.
  • Champion innovation through a culture of experimentation.
  • Deliver commercially successful products that delight our customers.

Our Marketing team is focused on maximising revenue growth to achieve Kudosity’s aspirations to scale. This can be achieved with focus on new customer acquisition and Go-To- Market strategy, as well as enhancing existing customer engagement. We strategically focus on Growth, Customer Lifecycle, Product Marketing and Brand.

Our goals are to:

  • Build an exceptional brand that is well known in target markets as trusted, innovative, and appealing.
  • Deliver insight-driven customer engagement programs for exceptional customer experiences and revenue growth.
  • Support operational excellence to scale the business via a strong mar-tech stack, employer branding and change management.
Finance & Business Intelligence

Our Finance and Business Intelligence department manages financial planning, budgeting, and forecasting. Building the core elements of business intelligence and gaining valuable insights for informed decision-making. We also ensure our customers are protected and adhere to industry compliance requirements for legal and ethical use of our services.

Our goals are to:

  • Drive business growth.
  • Deepen our understanding of our customers.
  • Support the achievement of our strategic goals.
People & Culture

Our incredible employees are at the heart of all our achievements. Innovation and progress are created from diverse voices, ideas, and talents that comprise our workforce. Our vision as a People & Culture team is to foster excellence and long-term success for our business through empowering our people. We focus on Talent Acquisition, Development, Workplace Culture, and HR Operations, laying the groundwork for an engaged workforce. Building on our foundation, we further enhance employee development for high performance and growth, investing in our team to achieve business objectives while positioning ourselves as an employer of choice within our industry.

Our goals are to:

  • Attract and engage exceptional talent to join our team - promoting diversity and inclusion.
  • Encourage a culture of growth where our people are engaged, challenged, and empowered to learn and grow daily.
  • Create exceptional workplace experiences where our employees thrive and feel valued.

Leadership team

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Alex Macpherson
Chief Executive Officer
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Brad Down
Chief Innovation Officer
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Simon Mainwaring
Director of Product & Design
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Tori Starkey
Director of Marketing
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Anna Volkova
Director of People & Culture
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Matt child
Director of Commercial
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Simon Keefe
Director of Technology & Engineering